Business Analyst

About the role

You'll be the connective tissue between data and decisions — translating complex business problems into clear insights and working across product, sales, and operations to move the company forward.

Company Description

FactWise is a fully funded, early-stage B2B SaaS startup building solutions for a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential.

FactWise received funding from a US-based VC, and we are currently deploying our MVP. With exciting sales conversations in advanced stages across Europe, US, and India markets, we have strong relations with leading VC firms and an exciting journey ahead!

We are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best and aligning their growth journey with ours.

Responsibilities

• Perform quality assurance
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Report on common sources of technical issues or questions and make recommendations to product team
• Determine and document user requirements for business processes and abide by those requirements for future projects
• Identify and communicate with key stakeholders
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
• Assess options for process improvement, including business process modelling
• Maintain documentation regarding various projects, processes and operations
• Collaborate with project managers and cross-functional teams
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Qualifications

Must-haves

• Bachelor's in Business Administration, IT, Computer Science or related fields
• Practical application ability with Microsoft Office
• Detailed analytical abilities
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Resourcefulness and ability to devise creative solutions to problems
• Familiarity with industry technology systems to gather data and problem solve

Nice-to-haves

• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Experience testing and mapping various business processes and protocols
• Excellent communication and leadership skills

Recruitment Process

Compensation

We offer competitive packages designed basis a candidate's performance through the recruitment process. Our salary structure includes fixed and variable components, along with an exciting ESOP package.